Certifications

It sure is trendy these days for those in the IT world to boast about their certifications, treating each acronym like an endorsement of their performance. As ITIL’s virtual bandwagon nears total storage capacity, we will spare you the chest thumping; instead, we’ll explain our certifications in terms of the lasting benefit each will provide to all who partner with Team PMV. We see them not as indicators of success but rather, frameworks for it. Not the standard so much as a starting point for a long, mutually beneficial business relationship.

ITIL – Success in the technology outsourcing business requires as much, if not more, emphasis on process as technology. We at Team PMV continue to expand our certifications in the Information Technology Infrastructure Library (ITIL) which helps drive our industry-leading best practices. ITIL provides a foundation for a support process that delivers consistent, reliable and controlled environments for our clients. Implementing ITIL assures them of an IT partner with the right people, processes and technology in place to increase their overall efficiency throughout our relationship.

HDI – The world’s largest membership association for IT service and support, HDI is the gold standard for help desk support. This certification supports the Team PMV promise of exceptional response time and improved customer service for all our clients.

Microsoft Gold Certification – Team PMV’s certification with Microsoft Technologies assures clients of an IT partner with a high level of confidence and commitment in the Microsoft product family.

Technology Manufacturers – IBM, Lexmark, Dell, Toshiba, Novell, Symantec, Microsoft, Cisco Systems, CompTIA, McAfee Security, Oracle, Xerox, Epson, 3com, HP, Ricoh, Brother, WatchGuard